Re-downloading a Theme
If you registered an account with the Start Bootstrap Shop before checking out, log back in and click on the ‘Account’ button that will appear in the navigation menu. After that, click on the ‘Downloads’ link in the sidebar, and you will see all of your purchased items!
If you did not register an account while checking out and need to re-download an item, you can re-download your item from the email that was sent to you after making the purchase.
Still need help? Email us at [email protected] and we can give you download access, make sure to let us know the email address you used to purchase your item, and please send the order number if you have it available!
Theme authors are in charge of support for the themes they sell. The Start Bootstrap Shop does not offer support for themes other than the ones created by Start Bootstrap.
If you need support for the theme you purchased, you will need to contact the theme author directly. On each theme’s overview page, you will see a ‘Contact Seller’ button that you can use to email theme authors directly.
Keep in mind that the speed and quality of support may vary from seller to seller.